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Abraham O. (United States)

Amazing customer service. Even reached out to me with fixing tips

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Rich H.(.P. (United States)

I have a set of Bose headphones that the ear pads were literally falling apart. I found Central Sound Company online and found replacement ear pads for my model. I upgraded to the Central Sound Coolers because the old ones would get hot after a short period of time. The new ear pads came very quickly and installing them was very simple to do.

Very happy with my purchase (5 stars) - thanks for doing what you do Central Sound Company!!

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Karlo (Bulgaria)

Easy and fast!

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Anonymous (United States)

Fantastic customer service

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William G.R. (United States)

Excellent order fulfillment. Instructional video makes it simple to do the repair.

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Steve R. (United States)

Thank you for saving my Sony XM5 headphones!

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Vincent (United States)

Purchased CS Parts Repair Kit for Sony WH-1000XM5 Broken Headband Hinge - Black for my fairly busted headphones which had cracked and was missing some of the rim.

Your exoskeleton saved the day! It took several re-seats to get everything aligned and the undamaged side turns much more smoothly, I still consider it a win

The micro-screwdriver is a nice touch, I appreciated how the rubber rings limited torque and preserved threads by slipping under my fingers

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Joseph C. (United States)

What items arrived extremely early also based on where I live, which is the middle of nowhere

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Thomas (Sweden)

Easy to navigate hp

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Scott A. (Australia)

Very friendly, great communication, easy transaction and shipping was not bad considering im all the way in country Victoria Australia 🦘

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Abby W. (United States)

my first time has been great experience

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Tyler M. (United States)

Very easy.

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Jem C. (United States)

Solid experience

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Anonymous (United States)

Wow I am so thankful for this business because it saved me from having to buy new headphones! On top of that the kit came with everything I needed and I was easily able to follow the tutorial on Youtube. Everything was quick and easy.

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Ryan D. (United States)

Seamless

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Cristian C. (United States)

Easy checkout process

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Anonymous (Jersey)

Super fast shipping. Very impressed. All our 2008 Bose X's are now back to new status and hopefully will do another 10 years

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Igor (United States)

Was just sitting playing a game and felt like my headphones were sitting weird on my head. Took them off and the plastic at the hinge was cracked. Never dropped them, never sat on them. They just cracked on their own and really badly. Thought that I was screwed completely.

Ordered the kit, it showed up in couple days, and it fits perfect. Feels way stronger than the original plastic.

If you already have this crack — get it. And if you have XM5s that are still fine, honestly just get it anyway and reinforce them before it happens, because from everything I've read it happens to pretty much a lot of people eventually.

Huge thanks to you guys 🙏

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Alan P. (United States)

Everything was as expected. Their advice prevented my from using too large of a battery. The ear pads are of good quality.

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David O. (United States)

Great repair kit. Just like the video. Woohoo!

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Eric O. (United States)

What a great business, I only wish I had discovered them earlier. I will be buying all my replacement earpads and other headset repair stuff here. Their ordering process was easy and handling was quick and professional.

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David P. (France)

Easy to order. Quick delivery.

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Brian H. (United States)

No problems with the shopping experience - the kit shipped quickly.

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Don C. (United States)

The replacement headband was way too long and the end clips didn’t fit!

Hi Don, I'm sorry your experience with us ended here. A part that doesn't fit is a wasted order, and we don't want anyone left holding one.

We reached out to you directly to put this right and haven't had a response yet. That door is still open, and there's no time limit on it.

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Portia (United States)

This has been my saving grace! What an exceptional product! I just purchased the Sony WH-1000XM5, and within 2 months, the hinges cracked. I was quite devastated because Sony does not cover structural damage in the warranty, and I paid over $350 for the headphones.

To my surprise, Google Ai was what brought me to this amazing company, and I'm so grateful to have salvaged my headphones. Thank you so much! I couldn't recommend this product enough!

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Anonymous (United States)

Quick and easy

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Faith V. (United States)

From order to repair I cannot say enough good things. The quality is exceptional and customer service is a click away!

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Anonymous (Portugal)

Top

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Isaiah O. (United States)

I appreciate that my order ended up arriving sooner than expected because with my headset being broken it left me with no alternatives.

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Alex T. (United States)

Was easy