What items arrived extremely early also based on where I live, which is the middle of nowhere
Very friendly, great communication, easy transaction and shipping was not bad considering im all the way in country Victoria Australia 🦘
Wow I am so thankful for this business because it saved me from having to buy new headphones! On top of that the kit came with everything I needed and I was easily able to follow the tutorial on Youtube. Everything was quick and easy.
Super fast shipping. Very impressed. All our 2008 Bose X's are now back to new status and hopefully will do another 10 years
Was just sitting playing a game and felt like my headphones were sitting weird on my head. Took them off and the plastic at the hinge was cracked. Never dropped them, never sat on them. They just cracked on their own and really badly. Thought that I was screwed completely.
Ordered the kit, it showed up in couple days, and it fits perfect. Feels way stronger than the original plastic.
If you already have this crack — get it. And if you have XM5s that are still fine, honestly just get it anyway and reinforce them before it happens, because from everything I've read it happens to pretty much a lot of people eventually.
Huge thanks to you guys 🙏
Everything was as expected. Their advice prevented my from using too large of a battery. The ear pads are of good quality.
What a great business, I only wish I had discovered them earlier. I will be buying all my replacement earpads and other headset repair stuff here. Their ordering process was easy and handling was quick and professional.
No problems with the shopping experience - the kit shipped quickly.
The replacement headband was way too long and the end clips didn’t fit!
Hi Don, I'm sorry your experience with us ended here. A part that doesn't fit is a wasted order, and we don't want anyone left holding one.
We reached out to you directly to put this right and haven't had a response yet. That door is still open, and there's no time limit on it.
This has been my saving grace! What an exceptional product! I just purchased the Sony WH-1000XM5, and within 2 months, the hinges cracked. I was quite devastated because Sony does not cover structural damage in the warranty, and I paid over $350 for the headphones.
To my surprise, Google Ai was what brought me to this amazing company, and I'm so grateful to have salvaged my headphones. Thank you so much! I couldn't recommend this product enough!
From order to repair I cannot say enough good things. The quality is exceptional and customer service is a click away!
I appreciate that my order ended up arriving sooner than expected because with my headset being broken it left me with no alternatives.
Ordered hinge repair kit, as well as the ear pad replacement kit. They arrived rather quickly, well packaged and well made.
Fast shipping and a really nice business to work with, thanks a bunch
I found the site after searching for repair instructions on YouTube for my wireless earphones. They offered a fantastic and convenient and easy repair solution. The instruction video was clear and easy, and the products were excellent. On top of that they provided all the required tools to complete the repair. Customer service followed up with me to ensure I got all the right products and they met all my needs. What more could you ask for. I would recommend this online store to anyone.
Thank you so much for this — it really means a lot! Making the whole process easy, from a clear video to having the right tools included to customer service actually following up, is exactly what we're going for. So glad it all came together for your repair, and thank you for recommending us!
Easy to use website, I was bummed the repair kit was out of stock.
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