CS Parts Repair Kit for Sony WH-1000XM5 XM5 Headphones Broken Headband Hinge
💰 Sony charges $150–$180 for this repair. Fix it yourself for $39.99 — save $110+.
We custom designed a simple solution for a serious problem, the broken headband hinge swivel area on the Sony WH-1000XM5 Noise Canceling Headphones. There's a commonly known weak area in this particular model which can cause the headphones to be unwearable if not repaired as quickly as possible.
Usually starting with a hairline crack, it spreads until the plastic is completely separated and you're left with an ear cup dangling by a wire (don't worry if this is the case, our repair kit will still work for you).
We firmly believe in the Right To Repair. So many big tech companies want to keep selling the newest models with complete disregard for quality and design, it's quite sickening. The average consumer is left "holding the bag" so to speak once the warranty expires, or the manufacturer flat out denies any warranty claim. We don't think that's fair to you.
You should have options, that's our goal, to create them for you. Why should you dish out another $350-$450 on a new pair of headphones because Sony had failed you? For about 10% of that price you can repair your own headphones in 10 minutes or less with our repair kit.
Whether your headphones are already broken in the area, or you want to reinforce this weak spot to prevent them from breaking, our custom parts kit is a simple and cost effective solution.
This 8 pc parts kit includes the parts and tools to get your Sony XM5's back where they belong, on your head.
Features
- Custom designed and manufactured in the USA
- 8 pc parts kit for both sides (L+R)
- Includes a high quality tool and replacement screws (all you need)
- Lifetime warranty, we stand behind our products 100%
- Made of strong PA12 Nylon
- Includes the link to the instructional video
Note: These parts are rough to the touch and have a matte color. The matte color blends in well with the unit as a whole. These parts are not your typical lightweight thin plastic injection molded parts. Our parts are rugged, thick, heavyweight and durable. It's immediately noticeable when you see and hold them.
Why buy from us?
- All orders ship directly from us CentralSound based in Fox Lake, IL USA
- You would be supporting a small USA business
- Get your order FAST, ships within one business day
- We have 20k+ positive feedbacks and reviews online
- Saved over 200,000 headphones/headsets from being thrown in the trash
- Saved our customers from spending a total of over $2,000,000 on new headsets/headphones
- Established business with 20+ years serving customers worldwide.
See how to install our parts
Repair kit effectively fixes broken hinges on headphones, saving customers from costly replacements. Most found it "easy to install" with clear instructions. Customers praised the "sturdy" construction and cost-effectiveness. Some noted installation can be "finicky" with tiny screws, and a few experienced fit gaps or limitations based on break severity.
- Great repair kit - it worked absolutely brilliantly!
- Works like a charm and very easy to install
- This repair kit is a lifesaver! Simple to install and extends life of headphones
Thank you. The repair kit saved me from purchasing a new set of headphones. Sony should be ashamed of themselves. The headband hinge latest less than a year. The CS Parts Repair Kit saved the day
I installed the headband hinge for both sides of my XM5's. One side had a crack that had the can hanging by the wire. Both sides work great now, super reinforced, working better than new. I was really really impressed. When I discovered the crack I assumed I would be doing some bench work to get it all rewired and replaced. This kit dodged that bullet and it looks like there's no chance of it ever happening again. Install was super quick, under 5 minutes for both sides. I didn't even finish the YouTube video. I needed the first minute or so and the rest came naturally. 10/10
Thank you so much for taking the time to write this — reviews like yours make our whole day! That crack hanging by the wire is exactly the failure point this kit is built to fix, so I'm thrilled to hear both sides are reinforced and working better than new. And love that you didn't even need to finish the video — that's the goal. Really appreciate you sharing your experience and excellent repair work!
Thank you for the repair kit it works like a charm and very easy to install. I also appreciate the thank you note that came with my order
My wh-1000XM5s have broken completely on one side and left dangling by the inner cords. I was almost ready to buy a new pair of headphones until I discovered these.
I honestly bought them in a panic and during the wait I had my doubts that it would fix something that had completely broken off. But when I got them I was completely wrong, these things have saved my headphones and my gaming sessions! I am very happy with these and the pad cushion upgrades
Quick and easy to install. This was not a fix but more of a preventative measure.
Easy to install and great quality thus far.
The plastic feels durable and holds the hinge well. I bought the headphones used for supercheap and applied the hinge holder before it broke. I just hope the rest of the plastic doesn't break. Thanks to CS for the quality investment.
Hi Central Sound Team,
Sorry for the delay in writing this review. The CS Parts Repair Kit for the Sony WH-1000XM5 worked incredibly well. It's amazing how a pair of $500 headphones can break so easily, but thanks to your repair kit, I was able to complete the repair in about 30 minutes.
Unfortunately, the damage to the right hinge on my headphones was more extensive than what the CS part was designed to address, so that specific issue is still not fully fixed. Even so, the repair kit performed exactly as intended and significantly improved the condition of my headphones.
Thank you for providing an affordable solution for a common problem with these headphones.
I’m so incredibly grateful for this fix. I’m autistic and these headphones have made my life so much easier, being able to cancel out background noise makes it so I am able to go in public much more than I was before I got these headphones. I cried when the hinge snapped in my sleep and this kit saved my headphones!!! Without it I would be screwed! Thank you so much for this fix :)
After buying the XM6 when my XM5 broke I came across this on YouTube. I was devastated and poorer. The repair restored my xm5s to like new. Now I have 2 great headphones. For home & work. Thank You Central sound.co
Wow, Andre — this made our day! That's exactly why we started CentralSound. Why spend $350+ on a new XM6 when a Sony WH-1000XM5 repair kit can restore your headphones to like-new condition? Two great headsets for home and work — that's a win. Thank you
Just buy this if you have these Sony headphones. It's not a matter of if, but when you'll need it. It's a terrible design by Sony, but this repair kit makes them either usable again or will protect you against having to buy it later when you will need it. Product quality is fantastic too. Fairly straightforward assembly process as well. I can't recommend this enough.
100% agree — if you own the WH-1000XM5, this kit is a must-have before the hinge gives out, not after! The weak hinge design is a well-known issue and that's exactly why we built this repair kit — to give Sony WH-1000XM5 owners a reliable, high-quality fix that brings their headphones back to life or protects them before failure happens. So glad the product quality and assembly process hit the mark. Thanks for the photo and the incredibly strong recommendation, Anthony — we can't thank you enough!
Works wonderfully- so happy with results!
So happy to hear it's working wonderfully! The Sony WH-1000XM5 repair kit is one of our most popular products and results like yours are exactly why. Thanks for sharing the photo and for the great feedback, Jonathan
This repair kit is a must have for the Sony WH-1000XM5. I suggest not to wait the headphones break at the weak points which is at the hinges. The repair kit was definitely easy to install. It took a bit of fidgeting around to get it to fit in place properly but once you get it on there, it's great. I will make one major suggestion prior to or after installation, make sure to turn the headphones a few times to get rid of the that "rough" feeling when trying to adjust them.
If you do buy your Sony WH1000XM5 pick these up and install them right away. Also get a proper case for the headphones as well.
100% recommend this product.
This is one of the most thorough reviews we've seen — thank you, Roger! Pro tip on breaking in the hinge movement is spot on and will definitely help other XM5 owners. A case is a great call too. So glad the kit delivered for you, and we 100% appreciate the recommendation
A bit challenging to assemble, especially since one of my speakers had already completely come out of the headband. But the tool and screws worked well. The parts fit snuggly and have been holding. Thanks for inventing this.
Michael, that's a tough starting point with a speaker already out of the headband — so really glad the tool and screws came through for you! Snug fit and holding strong is exactly what we designed it for. Thanks for sticking with it and for taking the time to leave a review. Enjoy the music!
My headphones were snapped through on one side so I thought I'd try and fix them with these parts. You get exactly what's shown plus a tool to install the parts. After attaching them, the break was still a problem and the headphones still dangle on by a wire. I tried to contact customer support and didn't hear back until leaving a review, but then I was refunded, so it's all good. It's a shame I couldn't fix my headphones with these but it depends on the break. Another thing to warn for is that one of the screws fell into the headset and now rattles around inside of it. That was my fault. They do supply you with a spare screw. The headphones can still rotate afterwards but you have to really twist them by hand, they don't slide as smoothly as they did before, but they can still twist!
Thought XM5 was toast after a broken hinge so this is fantastic.
Assembly is easy, but the sliding action is a bit tight/rough to begin with, put it together without the headset and rotate the hinge a bit and it will loosen up.
Comes with a spare screw for us clumsy people that need one, thanks.
Good job
Ha, we love this review — thank you so much! 😊 Saving an XM5 from a broken hinge is exactly the kind of story that gets us excited. And we really appreciate you sharing that tip about rotating the hinge before reassembly — that's genuinely helpful advice that other customers will benefit from! Oh, and the spare screw? We've all been there — no judgment whatsoever! 😄 Thanks for the kind words and for taking the time to leave such a detailed and helpful review. Enjoy your XM5's new lease on life! ❤️
Worth every penny. Great product
Thank you so much — short, sweet, and it means the world to us! 😊 Hearing that it was worth every penny is honestly the best thing we could ask for. We really appreciate the support! 🙌❤️
Hi do you ship to Europe ? What’s the cost ?
Postcode would be CH-1006
I’m interested in the XM-5 repair kit only
All the best
Manu
HI Manu,
Thanks for your question. We do ship to Europe. Shipping costs are available to view at checkout once you enter your shipping address. You do not need to submit the order to see the shipping costs.